For Hyperscalers & Cloud

The capacity partner built for hyperscaler operational tempo.

Cloud platforms scaling into Latin America need capacity that grows with them, ports that turn up on the date, and a regional partner whose engineering and operations cadence actually matches your own. Red52 is engineered for that.

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What we offer

Capacity as a service, sized to your roadmap.

Every component below is delivered under a multi-year MSA, with quarterly capacity review cadence, dedicated engineering relationships, and operational integration with your regional ops team.

Dedicated long-haul capacity

Reserved wavelengths and dark fiber on the routes that matter to your regions, including between hyperscaler sites, between data center clusters, between your origin and the destinations your customers reach for.

Cross-border infrastructure

Multiple redundant US ↔ Mexico physical paths, sub-second failover engineered into the routing layer, and dedicated capacity rather than shared transit. Cross-border that behaves like in-country.

Custom routes & wavelengths

If the route doesn't exist yet, we build it. Custom DWDM channel plans, dedicated dark fiber pairs, custom IRU terms, all under the same MSA.

Multi-cloud on-ramps

Direct connectivity to AWS, Microsoft Azure, Google Cloud, and Oracle Cloud regions in Mexico and the United States, with pre-provisioned cross-connects and logical separation for compliance-sensitive workloads.

Direct cross-connects

Pre-provisioned cross-connects at major facilities in Mexico City, Querétaro, Monterrey, Dallas, Phoenix, Los Angeles, and Ashburn. Accelerated deployment for new regions and capacity expansion.

Integrated operations

Bilingual NOC integration with your regional ops team, dedicated post-sales engineering, change-window coordination, and SLA reporting in the formats your tooling already consumes.

How we engage

One MSA. Quarterly capacity review. Forecastable cost.

Hyperscaler procurement doesn't fit the standard carrier sales motion, so we built ours around the way you actually plan and operate.

1. Multi-year commitment

Standard MSA term is three years with provisions for annual capacity ramps and route additions, structured as IRU or MRC based on your accounting preference.

2. Capacity scoping

Joint planning with our regional capacity team, typically a half-day workshop covering your 12-month roadmap, route requirements, and SLA expectations.

3. Quarterly review cadence

Every quarter, we review delivered capacity, upcoming requirements, build-out commitments, and any operational items from the previous quarter. No surprises.

4. Operational integration

Your NOC and ours connect directly. Incident bridges, change-management coordination, and SLA reporting flow through the same channels you use with your other regional carriers.

Pricing direction

Capacity priced per project under MSA.

Hyperscaler commercial structures don't fit a published price list, so this section is intentionally light on numbers. Here's how the deals are shaped instead, and what to expect when we get into the commercial conversation.

Commercial structure

IRU or MRC

Multi-year with capacity ramp provisions

Typical term

3 years

Extensions and renewal terms negotiated up front

Capacity expansion

Pre-agreed

Build-out commitments baked into MSA, no re-paper

FAQ

What hyperscaler procurement teams ask us.

Yes. For multi-year commitments, IRU is our standard commercial structure for dark fiber and dedicated wavelength capacity. We can also structure as MRC if that fits your internal cost-accounting preference better. Both are common.

Three years is the standard, but we've executed five- and seven-year MSAs for customers building out larger regional commitments. Term length affects pricing in predictable ways, and we'll talk through the trade-offs during the commercial conversation.

Yes. Several of our hyperscaler customers run their own optical layer over our dark fiber with custom channel plans, line systems, and amplification schemes. We work with your optical engineering team to ensure compatibility and to scope any DCM or amplification we need to provide.

Yes, for protected services. Our cross-border routes are designed with sub-second failover at the optical and IP layers. Specific failover times depend on the service type and route configuration, for example, EPL with MEF-aligned protection switches faster than IP-layer reconvergence, and we'll detail the actual SLA during scoping.

After MNDA, we run a joint capacity scoping workshop with your regional planning and engineering teams. From there it's typically 60–90 days to a signed MSA and the first capacity turn-up, with subsequent build-outs proceeding on the cadence we agreed during scoping.

Yes. We provide route diversity reporting and real-time incident notifications via API, so your traffic management or SDN orchestration can make routing decisions automatically. Several of our hyperscaler customers run this as standard.